Customer Testimonials

Comment:

 
Business done right. Diamond in the rough these days. Been buying tools from here for years. Usually the price is the best I can find. But if it's not, I still shop here. Why? Because as a tradesman painter, it is the only place I can completely kit myself out (besides a hammer and punch). I rarely take note of this but they seem to be real quick processing orders. Like it's on the plane the next day flying across the country. Got here 5 days early last time. Once some items were unstocked, they notified immediately. Then they ordered those items and sent it basically right away anyway. Missed one item once, but they got back to me in less than 12 hrs and sent the item on its way.
Nathan, 21/10/21
Wow! What a wonderful find this business was. Direct Paint have always given us fast, professional, respectful and friendly service. No problem is to small for them to happily help with. Great products. Delivery service makes shopping in lockdown times an extra bonus. We will continue to shop here again....and again..... our thanks again to you - Team Direct Paint!
Frances, 27/09/21
Renee was so lovely when I placed my order! The service is wonderful and the product is great - I'll be ordering from Direct Paint again and recommend that you do too!
Skye 18/08/21
Great service, competive pricing and fantastic range of products that are usually a pain to source
Angus 30/07/21
My experience with direct paint was outstanding. The support team was quick to resolve a shipping discrepancy and completely compensated me. A good quality consumer experience like this is hard to come by and that is why I'll be back to direct paint in the foreseeable future.
Frankie, 21/04/21

"Hey Julia, 

Thanks for the heads up and awesome customer service and consideration about my project, this is honestly the first time any company has sent me an informative email letting me know they need to order some of my order and that there will be a delay so I truly do appreciate it!"

-          Aaron 19/10/2020

Comment:

"Thank you so much for sending the missing items and chuppa chup! ???? They arrived really quickly. How the issue was handled is a testament to your customer service. Thanks again, will be sure to recommend you guys and am looking forward to our next order with your team."

-         Jason 17/10/2020

Comment:

"Hey Julia,  The 10 litre can has just arrived so I have it all. Thanks so much for your help and what a great service. I’ll be back!"

-          Peter 4/06/2020

Comment:

"Just letting you know that the missing 15L was delivered yesterday afternoon.
Thanks again for your quick follow up on this.
By the way your despatch and delivery of my items was exceptional, I couldn't believe this got here from SA within a few days especially in the current climate.
Now time to paint!"

-          Stuart 14/05/2020

Comment:

"Honestly so impressed with your store/service! I’ve been letting all my friends know. We live rurally - a three hour return trip to the closes hardware store... yet they charge $100 freight regardless of the size of order and it still takes forever! Will definitely be utilising your store a lot over the next few months! "

-          Keshia   04/05/2020

Comment:

"Pole arrived today! Very impressed with the service guys Will definitely be using again!"

-         Shane 13/02/2020

Comment:

“Hi Cerry & The Team at Direct Paint,

I wanted to let you know that my order arrived safely at my home today.  Now I have no excuse not to start getting cracking on wallpapering my house 

I also want to thank you for the lovely surprise gift of the footy and the chupa chups.  You are very thoughtful and kind.  Little touches like that go a long way, in my mind, so thanks again.

Best wishes and kind regards,”

-          Judy  03/10/19

Comment:

“The wallpaper took a while to arrive, but it was worth the wait, thankyou once again for being patient and recommending products to me while I re-did my rooms!”

-          Marlene 09/06/19

 

Comment:

 “Loved your service, really speedy delivery and great communication”

 -          Brad 27/9/18

 

Comment:

 “The brush I was after was out of stock, but you guys recommended a similar one, I think this is my new go-to brush! Thanks for the great advice, you guys rock!”

 -          Janette 4/5/18

 

Comment:

 “I appreciated the freebies lol! Loved the new stubby holders you guys have, will definitely recommend to my friends!”

 -          Jack 18/12/17

 

Comment:

 “I decided to go out on a whim and place a large order with you guys. Would just like to say that I appreciate quality and expertise your team shows. I have my own business and will be ordering large quantities with you guys from now on! Please thank your team for keeping me updated with emails and adding in some chuppa chups with my order, the boys here loved them.”

 -          Eric 07/6/17